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FAQs
Q: How do I get an accurate quote for my international move?
A: To get a precise quote, our trained specialists will conduct an in-person or video survey of your belongings. This survey allows us to assess the full scope of your move, ensuring that the quote reflects the size and complexity of your shipment. (Currently, this service is available for EU destinations only.)
Q:What packing materials are used to ensure the safety of my belongings?
A: We use high-quality materials, including 5-ply boxes, stretch wrap, bubble wrap, and protective blankets to pack your items. Our moving team ensures that everything is carefully packed and safely loaded using trolleys into modern Luton vans, minimizing any risk of damage during transit.
Q:What storage options do you offer if my items can’t be delivered immediately?
A: If there is a delay in delivering your belongings, we offer both short- and long-term storage solutions in a secure, CCTV-monitored facility in London. You can store your items for as little as 7 days, or for a longer duration, based on your needs. Additional services like container shipping and customs assistance are also available
Q: What are some important things to consider before moving internationally?
A: Before your international move, make sure you’re prepared for cultural differences, language barriers, and any administrative requirements, particularly if you’re bringing pets. For example, visa requirements vary depending on your destination country, and understanding them will help avoid last-minute issues. Also, check local customs regulations, cost of living, and pet transportation rules to ensure a smooth transition.